#free discord nitro is a scam

1 messages · Page 1 of 1 (latest)

edgy flower
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I am having the same issue everyone else is having. Get the email saying free month of discord nitro, then go to check in the desktop app and there is no rewards tab visible. uninstall and reinstall the app, still nothing. sign out and back in nothing. I qualify for the reward. I email support and they respond with "Unfortunately, once a reward is claimed, even if something goes wrong during the redemption process, we’re not able to reset it or grant it again on our end." This is a lie. I never clicked claim because THERE NEVER WAS ANYTHING TO CLAIM!" Stop lying to people and give us what was promised!

weak mirage
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Hey @edgy flower! I'd love to get this sorted for you I can see the potential mistake now. Just let me know if you'd like to go ahead and resolve it!

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@edgy flower I have identified the cause of the issue on our end, and I have just sent another verification request to your email. Please try completing the verification again, wait a minute, restart your app, make sure its up to date (v12.22.0) and then try once more. Let me know if that works for you! Thank you so much for your patience!