I started the 3-day free trial period, they charged my card 300-something reais and I don't even know why this amount, since the annual price is different, and if it's a free trial, why was it charged to my card?
I NEED URGENT SUPPORT!!!!!!!!!!
#HELP ME
maiden wasp
still relic
Hi! I totally understand how shocking this could be for a free trial! I want you to know that this is a pre-authorization hold and it will not push through as a charge when you cancel your subscription within the 3-day trial.
A pre-authorization is a temporary hold placed on your card by the payment provider to verify your account and ensure sufficient funds are available. It is not an actual charge and is automatically released after a short period, typically within 3-10 business days.
If you need more help regarding this, please follow the instructions below as we do not handle account-related inquiries on Discord.