#overlay doesnt show up

1 messages · Page 1 of 1 (latest)

hazy moth
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when i press the keys "Alt+W" the overlay doesn't show up. its enabled in game menu and wemod setting and the hotkey is also Alt+W i tried both alts on keyboard and it didn't work. i tried deleting and reuploading but that didn't also work thanks for your time

fast elbow
bold wrenBOT
#
Reinstall
  1. Use Add or Remove Programs or Control Panel to uninstall Wand.
  2. Find and delete these folders:
    -C:\Users\Your_Name\AppData\Local\Wand
    -C:\Users\Your_Name\AppData\Roaming\Wand
  3. Restart your PC.
  4. Reinstall Wand by downloading from: https://wand.com/download
#
AV Exception

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:

C:\Users\%USERNAME%\AppData\Local\Wand
C:\Users\%USERNAME%\AppData\Roaming\Wand

hazy moth
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i tried everyting up but overlay still doesn't work

fast elbow
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Could you please confirm for me which game you are trying to play and what platform you purchased it through. Thanks!

hazy moth
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Backrooms: escape together from steam

fast elbow
hazy moth
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i enabled overlay in game settings tab

#

i also have windows 10

fast elbow
# hazy moth i also have windows 10

Has the overlay ever worked for you on that game, or was this your first time trying to use it? I'll see if we can replicate the issue on our end. Also, could you confirm that you meet all the minimum requirements for the game?

hazy moth
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overlay never worked for me in any game and this was my first time trying to use it. i meet minimum requirements yes

fast elbow
hazy moth
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gpu: gtx960m
cpu: 6300hq
ram: 12GB
also if you need any other spec my laptop is lenovo y700
OS: windows 10
my drivers are up to date