#Wand keeps flickering and cant fix it
1 messages · Page 1 of 1 (latest)
- Use Add or Remove Programs or Control Panel to uninstall Wand.
- Find and delete these folders:
-C:\Users\Your_Name\AppData\Local\Wand
-C:\Users\Your_Name\AppData\Roaming\Wand - Restart your PC.
- Reinstall Wand by downloading from: https://wand.com/download
It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:
C:\Users\%USERNAME%\AppData\Local\Wand
C:\Users\%USERNAME%\AppData\Roaming\Wand
Did you restart your pc?
yes more then once
Could you please reproduce the issue, then press Ctrl+Shift+L to generate a log file and send it over to me? Just a heads up the log may display your Windows username, so if you'd prefer not to share that here feel free to send it to support@wand.com instead.
I'd also like to see if disabling GPU acceleration resolves the problem, as it usually fixes visual glitches. Press Win + R, paste the following command, and hit Enter:
C:\Users\%username%\AppData\Local\Wand\wand.exe --disable-gpu
Just to confirm you are on a 5070?
i desabled it and it was still doing the same
yea
ultra i7
5070
Just to confirm have you tried running Wand as an administrator?
Also, does the loading banner appear as soon as you open the app or only after you try to sign in?
Sorry one more thing does the app ask you to sign in each time you open it?
Are you comfortable with creating a small video for my team.
I dont know how🤣
Geforce has a recording software If you have it installed Alt+Z will open a prompt to record If you are nervous about sharing whatever is on your screen to random users you can send it over dms or to my email support@wand.com
im not at my pc rn