#my account

1 messages · Page 1 of 1 (latest)

near haven
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i had recently gotten a wand account and signed up for the pro trial and i got logged out of that account and it will nit allow me to log back in. even when i hit send email to reset password. and yes i have added the wand account to my contacts. ive also checked my junk. i do not want to waste $60 and i do not want to have to dipute this upcoming charge. also i havent gotten a single email back from them it has been well over 24 hours

dense heart
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Hi! Really sorry about that. Do you happen to still remember your Wand username?

magic lintelBOT
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Trouble Logging In

Having trouble logging in? Try these steps:

Quick fixes:

Still not working? Do a clean reinstall:

  1. Uninstall Wand
  2. Delete these folders:
  • C:\Users\Your_Name\AppData\Local\Wand
  • C:\Users\Your_Name\AppData\Roaming\Wand
  1. Restart your PC
  2. Download fresh from https://wand.com/download

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