Black Screen

[inland kite]

just black screens every time i try to load, regardless if i turn off my firewalls, run as admin and whatever getting a tab fustrated. even tried to reinstall

[inland kite]

some garbage customer support, glad i didnt waste money on this garbage

[late mango]

Reinstall

1. Use Add or Remove Programs or Control Panel to uninstall Wand.
2. Find and delete these folders:
   -C:\Users\Your_Name\AppData\Local\Wand
   -C:\Users\Your_Name\AppData\Roaming\Wand
3. Restart your PC.
4. Reinstall Wand by downloading from: https://wand.com/download

[alpine surge]

Hey Dark, If reinstalling the app hasn't helped and all your drivers are up to date, try launching Wand with GPU acceleration disabled. Press Win + R, then copy and paste the following command and hit Enter:

C:\Users\%username%\AppData\Local\Wand\wand.exe --disable-gpu

[inland kite]

doesnt work

[alpine surge]

Is the app installed?

[inland kite]

yes

iv used this for years with 0 issues, kinda confused and fustrated with it suddenly breaking from hearts of iron ha dont get it

[alpine surge]

This is likely an OS or driver issue on your end. Give this a try and let me know how it goes:

%LocalAppData%\Wand\wand.exe --disable-gpu

If that doesn't work, you can try going to your Wand shortcut properties and adding the flag to the target path.

"C:\Users\Acer\AppData\Local\Wand\wand.exe" --disable-gpu

[inland kite]

alright thanks.