This happens almost once a month. I turn on Wand and it tells me to log in again. Then, when I do, everything is reset from settings to game mods and hotkeys.
#Wand keeps resetting from time to time
noble wasp
hexed turtle
Hey, thanks for reporting this. We’ve seen a similar case recently, so I’ve already raised this with the team and I’m waiting to hear back from them. In the meantime, could you let us know if this usually happens after a restart or app update?
noble wasp
It happens randomly, but usually after 2 or 3 updates.
noble wasp
It just happened to me now.
hexed turtle
Thanks for the update! Really appreciate you letting us know this happened again. Our team took a close look and didn’t find anything pointing to an issue on our side. In situations like this, it’s often something external affecting how the app saves its data. for example, security software, an unexpected shutdown, or limited disk space. Would you mind letting us know what antivirus software you’re using?