Wand keeps crashing

[hidden thunder]

Hi, I've recently been trying Wand after it rebranded from Wemod, and it seems to keep crashing or closing while the game is open. Using Num 1 also crashes the mod.

I've tried it on Tempest Rising, Dredge and Darkest Dungeon so far. I've also uninstalled and removed all the data from Local and Roaming, as I read from one of the Support topics here, but it's still not working. Please help.

Okay I suspect it might be Windows Defender - it blocked me from accessing a Fling trainer from Tempest Rising. How do I make it add an Exception for Wand?

[tidal ginkgo]

Reinstall

1. Use Add or Remove Programs or Control Panel to uninstall Wand.
2. Find and delete these folders:
   -C:\Users\Your_Name\AppData\Local\Wand
   -C:\Users\Your_Name\AppData\Roaming\Wand
3. Restart your PC.
4. Reinstall Wand by downloading from: https://wand.com/download

AV Exception

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:

C:\Users\%USERNAME%\AppData\Local\Wand
C:\Users\%USERNAME%\AppData\Roaming\Wand

[alpine drum]

Hey @hidden thunder Can you also try turning off the Wand overlay and testing again? Let me know if the crashing persists afterward.

[hidden thunder]

Okay, used the exceptions and tried turning off the Overlay. One of those seems to have worked

For Dredge at least

testing on the others now

Oh, never mind, Tempest Rising just had an update so the mod probably needs to catch up.

I'll try with DD

[alpine drum]

If disabling the overlay is working for the other titles, could you send over your PC specs?

[hidden thunder]

Where do I find the PC specs?

It's working for DD too. So most likely for most games

And I'm not sure if it's the overlay, let me double check

[alpine drum]

No worries! Finding your specs is pretty easy. Just open up Task Manager (Ctrl + Shift + Esc) and head to the Performance tab it'll show you your CPU, GPU, and all that.

[hidden thunder]

Okay, yes

the overlay is causing the issue, it closed when I had it open

CPU is Intel (R) Core (TM) i5-8400 CPU

I've got 2 GPUs it looks like, an Nvidia GeForce GT 620 and Intel (R) UHD Graphics 630

Also this is Windows 11

if that's relevant

[alpine drum]

Based on what we're seeing your system is likely going to have trouble with overlays and performance across most titles. Your GPU is over 14 years old, which means your hardware is unfortunately well beyond what's considered optimal for today's applications.

For now, the best workaround would be to disable the overlay on any titles giving you trouble, or you can turn it off entirely through the app's main settings page. That should help smooth things out!

[hidden thunder]

Understood