Hi, decided to test out the 3 day free trial. Unfortunately I must be misremembering my password and I Am unable to get into my account. I’ve tried to reset my password but I don’t seem to be receiving the email prompts. I’ve troubleshot, double checked my spam and junk folders and even emailed sand support but unfortunately received no response. At this point I’ve definitely been charged for the annual subscription since the trial time ran out and I was unable to log in and cancel, which I’m not mad about since this is most likely a user error but if I could just receive some assistance so I can log back into my account it’d be greatly appreciated. Thank you!
#Unable to reset password
near lynx
tacit rock
Hi, decided to test out the 3 day free trial. Unfortunately I must be misremembe...
Hey @near lynx Unfortunately we are unable to assist with account related issues over discord, Please feel free to send me your username or email and i'll have a team member respond.