#Not detecting games unless re installed
1 messages · Page 1 of 1 (latest)
Hi, @twin inlet! We're sorry you're experiencing this inconvenience.
Can I please know if this is happening to a specific game? Or with other games as well? Thank you! 
Seems to be all the games. Try load the trainer. Stuck on loading phase not playing. Then close wand go back to try again and then games in the library all day add game now not installed on ..... Tried the removing of files from local and roaming then restarted and re installed etc several times. Same bug. It's weird
Are your games on like a removeable drive, like external SSD or such cos I had that issue for a few, until I moved the games to internal SSD and then tada, found eveyr time
Ahhh. Good shout. Let me check as I do use external memory. Let me get back to you on this one.
Hey GDNX13, This is likely related to your Windows files not communicating correctly with the app, which is probably why reinstalling keeps fixing it temporarily. Unfortunately, there isn’t much more we can offer beyond repairing Windows or doing a clean reinstall. Like Destiny mentioned, you could also consider switching to internal.
Checked and the game is saved on Internal storage. Same problem. I'm not re installing windows for this. If you come up with any other fixes I'm all ears. Also with the recent update to wand when is the cut off point where the 2 HR window will be implemented?
When you reinstalled the app did you perform a clean reinstall or use any tools like revo?
- Use Add or Remove Programs or Control Panel to uninstall Wand.
- Find and delete these folders:
-C:\Users\Your_Name\AppData\Local\Wand
-C:\Users\Your_Name\AppData\Roaming\Wand - Restart your PC.
- Reinstall Wand by downloading from: https://wand.com/download
If you use wand before the name change it would be a good thing to look for any wemod related folders as well.
You can find the information for the changes under our #📢┃announcements message
Yes I preformed clean re install. Removed via Revo uninstall and checking user/appdata/ roaming and local. Restart re install etc
Upgraded to Pro for the year. Is there a recruitment bonus like if I bring people in can I get the discount next year too?????