Euro Truck SImulator 2 nor American Truck Simulator work

[verbal locust]

The game launches, but the app just says that there was a problem launching/finding the game.
I tried the steps in the troubleshooter to no change (even putting on an older version of the games)

[verbal locust]

More info can be found on either email ticket 78051468 or 78049864

[normal lagoon]

Hi @verbal locust! Have you tried clean reinstalling the app? Do you own or play DLC?

Also please answer below:

[barren sun]

Trainer Info

To assist you better, could you please share a few details? Feel free to skip a question if you've already shared the info.

-Where did you purchase the game?
-Are you using any other mods alongside Wand?
-Are you playing in single-player or multiplayer mode?
-Do you see any error messages?
-Which specific mod options aren’t working for you?

[verbal locust]

Yes to both of those

[verbal locust]

• Steam
• Aside from workshop ones, no (but the game can't be found so I doubt it's of any relation)
• Singleplayer
• Only the WeMod one
• All

[normal lagoon]

Can I please confirm you also have try verifying the game files?

Step 1: Shut down Wand and Steam completely from your System tray, then run both as Administrator. Just right-click each app icon and choose "Run as administrator." If a pop-up asks for permission, click Yes.

Step 2: Verify your game files on Steam. Go to your Library, right-click the game, then select Properties > Installed Files > Verify integrity of game files.

Step 3: Try the mods again and let us know if the issue persists.

[verbal locust]

I have

And this issue seems to be happening on all games, not just those 2 mentioned

So I think it's rather a hooking issue rather than a game issue

[normal lagoon]

Hmmm, I might need more details... Can I please confirm you are using the latest version of the trainer?

Also have you tried disabling the overlay?

If there's a recording that you can pass on, please do sent it so I can pass it on to the team as well to inverstiagate further.

[verbal locust]

Yes

[verbal locust]

I think it's disabled, can't check right now

[normal lagoon]

Is your system fully updated? Can you try running a windows repair?

You can try the following steps below:
Running Windows Update to make sure your system is fully up to date
Using the built-in System File Checker (SFC) to scan and repair corrupted system files
Running the DISM tool to repair Windows image issues
Checking the drive where your games are installed for errors

[verbal locust]

All of this was done

I can try checking the overlay when I can access the computer (might take a while)

[normal lagoon]

Thank you for checking. If toggling the overlay doesn’t make any difference, it may be a Windows related issue. When Windows interferes at the system level, there’s only so much we can do from our side.

The best next step would be to try creating a new Windows user profile and testing it there to see if the issue still occurs.

[verbal locust]

Once again, I may not be able to access the computer today