Trouble with Exanima

[keen bridge]

Hello, I've been trying to use Wand for Exanima but every time I use it all text in game is removed. My game and Wand are both up to date and I'm not playing a beta version of the game. Anybody else having this issue?

[errant field]

Hi @keen bridge! Thank you for sending this.

Have you tried reinstalling the app?

[pallid root]

Reinstall

1. Use Add or Remove Programs or Control Panel to uninstall Wand.
2. Find and delete these folders:
   -C:\Users\Your_Name\AppData\Local\Wand
   -C:\Users\Your_Name\AppData\Roaming\Wand
3. Restart your PC.
4. Reinstall Wand by downloading from: https://wand.com/download

Trainer Info

To assist you better, could you please share a few details? Feel free to skip a question if you've already shared the info.

-Where did you purchase the game?
-Are you using any other mods alongside Wand?
-Are you playing in single-player or multiplayer mode?
-Do you see any error messages?
-Which specific mod options aren’t working for you?

[errant field]

And have you also tried verifying your game files?

[keen bridge]

I have not tried reinstalling just because Wand is working fine with my other games but I will try verifying my game files

text was up for a couple seconds then disappeared again 🙁

[errant field]

Also, try to answer this!

[keen bridge]

Steam, no, single player, no error messages at all, the mods are working it's just that in game text/writing vanishes

[errant field]

Can you show us how the game text vanishes? In wand app or with the game itself?

Do you have any screenshot or recording to further show it?

[errant field]

Thanks for sending this over! From what I see, it more like a game issue rather than a wand/mod issue.

Have you tried verifying the game files and restarting your device?

[keen bridge]

that did not work no

[errant field]

Does this happen when using wand only? Or even without using wand?

[keen bridge]

just when I use wand on Exanima

[errant field]

Also, after a full game restart, does it still occur if Wand is open but with no options enabled?

[keen bridge]

yes

[errant field]

One more thing, can you try playing it again but while the auto clipping turned off?

[keen bridge]

my auto clipping has been off

[errant field]

Got it, thank you for all the details! I’ll pass this along to our testing team so they can try to replicate the issue. I’ll update you as soon as we have more information.

[keen bridge]

thanks!

[errant field]

Hi @keen bridge! We tested the trainer on our end and weren’t able to replicate the issue. Could you please confirm if it’s still happening on your side, and what are you playing in specifically?

Can you please take a screenshot showing the Build ID of the game?

Step 1: Shut down Wand and Steam completely from your System tray, then run both as Administrator. Just right-click each app icon and choose "Run as administrator." If a pop-up asks for permission, click Yes.

Step 2: Verify your game files on Steam. Go to your Library, right-click the game, then select Properties > Installed Files > Verify integrity of game files.

Step 3: Try the mods again and let us know if the issue persists.
For checking the Build ID: Right clik the game in your library > Select Properties > Updates > Build ID at the bottom

[keen bridge]

the problem is still persisting and I am on Build ID 12585564

[potent swift]

Hey Logical, Which resolution are your playing in and are you using any third party mods or trying to play co-op(if available)

[keen bridge]

I'm just playing at the game's standard resolution and I have no other mods being used