#Not able to log in on the app

1 messages · Page 1 of 1 (latest)

tiny bramble
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So i have had we mod/ wand for years now and i have just recently started to want to use it again but it will not let me log in on the app, I can on the internet but the log in button when pressed doesn’t go anywhere, I have reinstalled it to se wig it updates it but hasn’t I’m not sure what to do, any suggestions?

woven cedar
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Hi! Sorry about this experience.

Can you try the instructions below?

sullen pineBOT
#
Trouble Logging In

Having trouble logging in? Try these steps:

Quick fixes:

Still not working? Do a clean reinstall:

  1. Uninstall Wand
  2. Delete these folders:
  • C:\Users\Your_Name\AppData\Local\Wand
  • C:\Users\Your_Name\AppData\Roaming\Wand
  1. Restart your PC
  2. Download fresh from https://wand.com/download

For account-specific issues, email support@wand.com – we can't handle those through Discord for privacy reasons.