#Can`t install Wand #support
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Can`t install Wand #support
Hi @bold umbra, try running Wand-Setup.exe as Administrator before installing it.
I Try it
Can you try redownloading the client again here? https://wand.com/download/direct
Also please let us know if you see any error popups during installation.
Done it and still nothing happens
I'm having the same problem. Did everything @bold umbra did but also still nothing happens and doesn't even pop up with a error code.
Exactly
Sorry for making you guys wait! We are currently looking into this right now.
For the moment, can you try this exe file that I used to reinstall Wand around 5 minutes ago?
I've just tried this and still no luck - blue loading circle spins for a sec then nothing happens
Same to me
See if your drivers are the same version, see if your drivers are updated, see if you don’t have 2 drivers installed. The issue is likely them as the issue started when you fixed the issues with them
I have my drivers updated because its a new installation, everything is new
Same
@bold umbra @gloomy scaffold I've got it working now. What I did was follow this. Specifically deleting previous folders in AppData roaming and AppData local.
I had no idea I had Wand folders in my appdata roaming. I even had a Wemod folder from before the name change in there
Hope this helps 🤞
- Use Add or Remove Programs or Control Panel to uninstall Wand.
- Find and delete these folders:
-C:\Users\Your_Name\AppData\Local\Wand
-C:\Users\Your_Name\AppData\Roaming\Wand - Restart your PC.
- Reinstall Wand by downloading from: https://wand.com/download
Damn! Hopefully the team can find a solution for you soon.
Hey Tetedany, it sounds like something on your PC is blocking the installer from running usually Windows Defender or sometimes your browser. Have you tried downloading it using a different browser, and then running the installer as Administrator?
Are you running an unactivated, free or pirated Windows install, or a properly licensed/activated Premium copy?
A properly licensed
It start working after a new installation of windows