#the app doesn't launch just creates dxgi.log file

1 messages · Page 1 of 1 (latest)

ebon spire
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i have no idea what to do, checked appdata it created crashdump logs

spark belfryBOT
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Reinstall
  1. Use Add or Remove Programs or Control Panel to uninstall Wand.
  2. Find and delete these folders:
    -C:\Users\Your_Name\AppData\Local\Wand
    -C:\Users\Your_Name\AppData\Roaming\Wand
  3. Restart your PC.
  4. Reinstall Wand by downloading from: https://wand.com/download
ebon spire
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it doesn't see the app anywhere

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i did it after a clean windows 11 install so i have no other apps that might stop it from working right?

north bone
# ebon spire it doesn't see the app anywhere

Hey Judgement it’s likely something on your Windows side (or your antivirus) is blocking the installer. Please try restarting your PC and running the installer again. If it still fails, I’d recommend running Windows troubleshooting/repair steps to check for any corrupted system files.

ebon spire
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also makes crash dump file in app data

ebon spire
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what does this mean