Good morning, I would like to know why I made the payment for the pro version on July 12, 2025, and today when I went to play, I found that my pro account is no longer active and it's asking me to pay again?
#I can't access my account with the Pro subscription.
novel holly
hollow geyser
Hi! Thanks for the report. We can help recover your account, but we can't assist you here on discord for security purposes.
Can you send in an email to support@wand.com so our team can take a look at your concern? Please include your billing name, last 4 digits of your card, the date of your most recent transaction and any possible emails that you might have used to register the account.