#please help me , my wand startup wont let me install the app properly
1 messages · Page 1 of 1 (latest)
Hello LivelySpoon2850,
It’s likely that something on your PC like your antivirus is blocking the app. Feel free to try the steps again, and be sure to keep an eye out for any files that might be getting flagged.
- Use Add or Remove Programs or Control Panel to uninstall Wand.
- Find and delete these folders:
-C:\Users\Your_Name\AppData\Local\Wand
-C:\Users\Your_Name\AppData\Roaming\Wand - Restart your PC.
- Reinstall Wand by downloading from: https://wand.com/download
It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:
C:\Users%USERNAME%\AppData\Local\Wand
C:\Users%USERNAME%\AppData\Roaming\Wand
i dont understand commands and things like that on my computer so that didnt make too much sense to me
Hey LivelySpoon2850! These aren’t commands just quick steps to follow. Which option is confusing you? Tell me which one and I’ll break it down even more.
ive tried to find all those things and they dont exist yet when i try to run the stetup nothing happens