Cant log in.... | Wand (WeMod) | Page 1

rare bough Jan 28, 2026, 12:53 AM

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been trying to log in the app but cant keeps saying incorrect password or email. Well I have changed the password and still saying the same thing. I can log into it on the site but not the app.

mossy cypressBOT Jan 28, 2026, 12:54 AM

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Trouble Logging In

Having trouble logging in? Try these steps:

Quick fixes:

Turn off any VPN you're using
Make sure Wand is updated to the latest version
Reset your password here: https://www.wand.com/forgot

Still not working? Do a clean reinstall:

Uninstall Wand
Delete these folders:

C:\Users\Your_Name\AppData\Local\Wand
C:\Users\Your_Name\AppData\Roaming\Wand

Restart your PC
Download fresh from https://wand.com/download

For account-specific issues, email support@wand.com – we can't handle those through Discord for privacy reasons.

rare bough Jan 28, 2026, 1:00 AM

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did all this still not working

waxen sapphire Jan 28, 2026, 1:03 AM

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rare bough did all this still not working

When you performed the clean reinstall did you remove all old wemod related folders as well and restarted.

rare bough Jan 28, 2026, 1:08 AM

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Yes didnt even have it installed on this pc (got a new one)

waxen sapphire Jan 28, 2026, 1:11 AM

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rare bough Yes didnt even have it installed on this pc (got a new one)

Can you confirm your app looks similar to mine.

rare bough Jan 28, 2026, 1:13 AM

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waxen sapphire Jan 28, 2026, 1:13 AM

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rare bough

You are using a super old installer. Please follow the links from earlier when you are downloading our installer.

rare bough Jan 28, 2026, 1:13 AM

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This is the one from your site....

waxen sapphire Jan 28, 2026, 1:14 AM

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📎 Wand-Setup.exe

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You mentioned this is a brand new PC? The only way you’d have that template is if the older installer was run on it, or if the app was already on your PC before the changeover.

rare bough Jan 28, 2026, 1:15 AM

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When I downloaded it from the website this is the one that they downloaded....

waxen sapphire Jan 28, 2026, 1:16 AM

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When you’re looking for these folder paths, please check for any WeMod folders as well. If you’re familiar with Revo Uninstaller, it’s a great free program that can help remove residual files.

C:\Users\Your_Name\AppData\Local\Wand
C:\Users\Your_Name\AppData\Roaming\Wand

rare bough Jan 28, 2026, 1:31 AM

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Checked everything and still getting the same app!

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from your download

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astral canyon Jan 28, 2026, 1:35 AM

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Did you restart after uninstalling the app?

rare bough Jan 28, 2026, 1:52 AM

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yes

astral canyon Jan 28, 2026, 1:59 AM

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Well you are still on an old version of the app. The only way that can happen is if all files weren't removed

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Make sure you remove any folders that end in WeMod also

#Cant log in....