#Wand is no longer loading any Mods

1 messages · Page 1 of 1 (latest)

fallow ether
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Hi,
i can not load any mods. i try out every game and no mod is loading.
i click star and then wand is loading and loading but dont start mods ore a game.

dim comet
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Hi! I'm sorry to hear that you are experiencing this with the Wand app.

Can you try giving it a clean reinstall? Please follow the steps as intended.

small lakeBOT
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Reinstall
  1. Use Add or Remove Programs or Control Panel to uninstall Wand.
  2. Find and delete these folders:
    -C:\Users\Your_Name\AppData\Local\Wand
    -C:\Users\Your_Name\AppData\Roaming\Wand
  3. Restart your PC.
  4. Reinstall Wand by downloading from: https://wand.com/download
fallow ether
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i did this twice and a third time on a new harddrife. i checkt my network and my firewall. i turned firewall and antivirus off to check and make a reset of my network. so i dont have a clue what to do

fallow ether
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help pls

dim comet
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Hey @fallow ether , can you tell me which specific games are these, and what platform did you purchase them from?

fallow ether
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i testet it on Kingdom come Deliverance 2, subnautica both games, quarantaine Zone and Star Rupture. its both Steam and Epic

rain birch
fallow ether
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my network works finde. i dont use a vpn

fallow ether
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mhh ok other people have the same problem. All u can do is gibe 0815 Answers... i see that the support is a joke here

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pro i canceled and when u can´t help me i must move on and try out other tools

rain birch
# fallow ether mhh ok other people have the same problem. All u can do is gibe 0815 Answers... ...

Hello Neocronis, If reinstalling the app, adding it as an exception in your antivirus, and testing with a VPN do not resolve the issue, our ability to assist further is unfortunately quite limited. Problems like this are typically isolated to a user’s Windows configuration blocking trainer downloads.

As additional steps, you might consider creating a new Windows profile, performing a Windows reinstall, or continuing to use a VPN if that showed any improvement.

small lakeBOT
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Reinstall
  1. Use Add or Remove Programs or Control Panel to uninstall Wand.
  2. Find and delete these folders:
    -C:\Users\Your_Name\AppData\Local\Wand
    -C:\Users\Your_Name\AppData\Roaming\Wand
  3. Restart your PC.
  4. Reinstall Wand by downloading from: https://wand.com/download
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AV Exception

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:

C:\Users%USERNAME%\AppData\Local\Wand
C:\Users%USERNAME%\AppData\Roaming\Wand

fallow ether
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ok that is the proof that u diddnt read what i post....

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poor support i must say

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u just give the same advise every time

rain birch
fallow ether
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when ure programm runs normal on day 1 to day 10 and u make no change in the system in any form and on day 11 it stops working what woud be the problem?

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right the prom and not the system

rain birch
# fallow ether did u read the first post?

Unfortunately, when our suggested steps don’t resolve the issue, we’re very limited in the support we can offer. I did read what you said, but you didn’t mention whether you’ve tried using a VPN, creating a new Windows profile, or checking Windows for broken files you only noted that your network is fine and you don’t need a VPN.

fallow ether
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so as i say. windows works fine and make no updates because i shose time and day to update windows. my pc runs 24/7. No VPN is in use. My Network runs fine make no update and i make no change to it. The Firewall ore Antivirus can not be the problem because i turned them bothe off and try the mod.

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and yes i try a reset on windows and my system. a point last week where everything works fine. and i have the same problems with the mod

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so its 100% not a problem from my system

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and other people have the same problem

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that i showing me that its a problem of the Mod WAND and not a system side problem

fallow ether
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So no answer?

dim comet
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I took another look at your case, but like my colleague mentioned earlier, we’ve really exhausted our list of known fixes for this one. I wish I had a different answer for you, but since those steps didn't work, we're officially at the limit of what we can troubleshoot from our side. 😔