#App not saving mods

1 messages · Page 1 of 1 (latest)

hard furnace
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Good morning, after the update yesterday mods are not saving and games are not being detected for the ea app. I already uninstalled and reinstalled twice and deleted the user files please fix this

torpid shore
timid lintelBOT
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Reinstall
  1. Use Add or Remove Programs or Control Panel to uninstall Wand.
  2. Find and delete these folders:
    -C:\Users\Your_Name\AppData\Local\Wand
    -C:\Users\Your_Name\AppData\Roaming\Wand
  3. Restart your PC.
  4. Reinstall Wand by downloading from: https://wand.com/download
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AV Exception

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:

C:\Users%USERNAME%\AppData\Local\Wand
C:\Users%USERNAME%\AppData\Roaming\Wand

hard furnace
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I did all of this last night

torpid shore
hard furnace
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No my C drive

torpid shore
# hard furnace No my C drive

It’s likely that a Windows setting is blocking communication between the app and your game files. Did you decline any permission or exception prompts recently? And just to confirm, does manually adding the games have no effect?

hard furnace
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Yes manually add the game works but the app had signed me out of after turning on the computer this my