#cant log in

1 messages · Page 1 of 1 (latest)

dusky patio
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i tried to re download this app and try sign in with my account but it says invalid email password i reset password still says that when i try load the website it tells me error 105 you are being rate limited the ownerhas banned me from the site but i havent been banned?

merry void
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Hi! That sounds like Cloudflare rate limiting. It can also make login fail and show “invalid email/password” even if it’s correct so you’re not necessarily banned. Try waiting 15–30 mins, restarting your router, and disabling VPN/ad-blockers. If it still happens, let us know!

dusky patio
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its still happening

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i havent touched it for over 4 hours

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and i dont use vpn or ad block

proven flintBOT
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Trouble Logging In

Having trouble logging in? Try these steps:

Quick fixes:

Still not working? Do a clean reinstall:

  1. Uninstall Wand
  2. Delete these folders:
  • C:\Users\Your_Name\AppData\Local\Wand
  • C:\Users\Your_Name\AppData\Roaming\Wand
  1. Restart your PC
  2. Download fresh from https://wand.com/download

For account-specific issues, email support@wand.com – we can't handle those through Discord for privacy reasons.