#cant log in
1 messages · Page 1 of 1 (latest)
Hi! That sounds like Cloudflare rate limiting. It can also make login fail and show “invalid email/password” even if it’s correct so you’re not necessarily banned. Try waiting 15–30 mins, restarting your router, and disabling VPN/ad-blockers. If it still happens, let us know!
its still happening
i havent touched it for over 4 hours
and i dont use vpn or ad block
Trouble Logging In
Having trouble logging in? Try these steps:
Quick fixes:
- Turn off any VPN you're using
- Make sure Wand is updated to the latest version
- Reset your password here: https://www.wand.com/forgot
Still not working? Do a clean reinstall:
- Uninstall Wand
- Delete these folders:
- C:\Users\Your_Name\AppData\Local\Wand
- C:\Users\Your_Name\AppData\Roaming\Wand
- Restart your PC
- Download fresh from https://wand.com/download
For account-specific issues, email support@wand.com – we can't handle those through Discord for privacy reasons.