Hey, i need help, as my Wand dont want to start any mods or any games it just keep saying its loading. I even tried to reinstall but it keep saying im not connected to the Internet, but if i wouldnt be i able to write here.... please someone help, otherwise i would have thrown money into dirt...
#Wand not Working
1 messages · Page 1 of 1 (latest)
Reinstall
- Use Add or Remove Programs or Control Panel to uninstall Wand.
- Find and delete these folders:
-C:\Users\Your_Name\AppData\Local\Wand
-C:\Users\Your_Name\AppData\Roaming\Wand - Restart your PC.
- Reinstall Wand by downloading from: https://wand.com/download
AV Exception
It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:
C:\Users%USERNAME%\AppData\Local\Wand
C:\Users%USERNAME%\AppData\Roaming\Wand
it still didnt work, still saying im offline
even turning firewall and antivirus off completly dont works
Are you using a VPN? There is likely something on your network or PC blocking it.
No im not, im trying to restart my Router, and if that not work im planing to check the Routers Firewall but I have no hope it will work.
i finally was able to reinstall but still it wont load any mods, it stuck at "Loading"
well, sadly im canceling my PRO, i tried everyting even opening all my ports trough router aswell as even disabling routers Firewall nothing works... i liked the app but if its not working anymore and i have absolutly no idea whats wrong. The issue i suppose is not on my side since theres nothing that could block it no firewall, no antivirus, no blocked ports, NOTHING.
Maybe if it will work in future again i may consider purchesing again.
I’m really sorry you’ve had this experience, especially after trying so many steps. I understand why you’d want to cancel.
Based on what you’ve described, this does sound isolated to your network route/ISP path (even if local firewall/ports/antivirus are all disabled). One quick way to confirm is to try a different network path.
If you have a VPN available, could you turn it on and try again to see if the results change? Even a quick test helps us confirm whether it’s a routing/ISP issue.
If it starts working again in the future, we’d be happy to have you back