#I can't log in and i've reseted my password

1 messages · Page 1 of 1 (latest)

thorny ibex Jan 11, 2026, 5:03 PM

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help

fair sleetBOT Jan 11, 2026, 5:07 PM

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Trouble Logging In

Having trouble logging in? Try these steps:

Quick fixes:

Turn off any VPN you're using
Make sure Wand is updated to the latest version
Reset your password here: https://www.wand.com/forgot

Still not working? Do a clean reinstall:

Uninstall Wand
Delete these folders:

C:\Users\Your_Name\AppData\Local\Wand
C:\Users\Your_Name\AppData\Roaming\Wand

Restart your PC
Download fresh from https://wand.com/download

For account-specific issues, email support@wand.com – we can't handle those through Discord for privacy reasons.