Hi,

[dense axle]

I am unable to login my account via the windows application. It just keeps failing.

I can login just fine in the browser.
Is this failure due to the application not having captcha?

[frail stump]

Trouble Logging In

Having trouble logging in? Try these steps:

Quick fixes:

• Turn off any VPN you're using
• Make sure Wand is updated to the latest version
• Reset your password here: https://www.wand.com/forgot

Still not working? Do a clean reinstall:

1. Uninstall Wand
2. Delete these folders:

• C:\Users\Your_Name\AppData\Local\Wand
• C:\Users\Your_Name\AppData\Roaming\Wand

3. Restart your PC
4. Download fresh from https://wand.com/download

For account-specific issues, email [e-mail] – we can't handle those through Discord for privacy reasons.

[dense axle]

I find it weird that this is only affecting my logon in application. I am logon normally on browser though.
I will try clean reinstall.