#Installation problems

1 messages · Page 1 of 1 (latest)

sick skiff
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so download from the website but when I try to run it it just doesn't load I can see it opens for a split second the goes away. I checked my virus protection doesn't flag anything so I don't know what going on was working before this new update of wand 🤷‍♂️

sharp arrow
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Hi! What antivirus are you using, and have you installed Wand or WeMod in the past?

sick skiff
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Norton and yes Ive check and it hasn't blocked the app and I've deleted all files and I have installed it in the past

hollow pawnBOT
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Reinstall
  1. Use Add or Remove Programs or Control Panel to uninstall Wand.
  2. Find and delete these folders:
    -C:\Users\Your_Name\AppData\Local\Wand
    -C:\Users\Your_Name\AppData\Roaming\Wand
  3. Restart your PC.
  4. Reinstall Wand by downloading from: https://wand.com/download
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AV Exception

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:

C:\Users%USERNAME%\AppData\Local\Wand
C:\Users%USERNAME%\AppData\Roaming\Wand