Enshrouded

[serene violet]

So i have the desktop app downloaded and i still for the life of me cant figure out how the interactive map works or to use it, is it supposed to show quests youve done and haven't done so far, supposed to show where on the map you are? cause i haven't figured out how to do any of that, infact only way i've done quests is manually inputing that ive done them instead of it seeing through the game what ive done ?.? am i doing something wrong lol

[wraith zodiac]

Hey @serene violet , thanks for reaching out! It doesn’t automatically track what you already have or what you’ve already found, so you’ll need to manually select and check each option you want to track. Let me know if you have anymore questions!

[serene violet]

so how is it interactive when your playing is i guess what im trying to figure out

[wraith zodiac]

It’s an interactive map, meaning you manually interact with it to track your own progress, or you can use the live location feature to get a more accurate position for what you’re looking for. I think there may be some confusion between interactive and an automatic tracking or progress system.

[serene violet]

i cant seem to get the live location to work though, i have it downloaded on my pc for desktop use and can open it with alt-w while in game but it still says i have to download and launce it that way even though i did

[wraith zodiac]

can you confirm your apps version number for me?

[serene violet]

v12.4.0

[wraith zodiac]

You are on an older version of the app, that is likely why.

Your version should match my image, V12.5.1

[spark hazel]

Reinstall

1. Use Add or Remove Programs or Control Panel to uninstall Wand.
2. Find and delete these folders:
   -C:\Users\Your_Name\AppData\Local\Wand
   -C:\Users\Your_Name\AppData\Roaming\Wand
3. Restart your PC.
4. Reinstall Wand by downloading from: https://wand.com/download

AV Exception

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:

C:\Users%USERNAME%\AppData\Local\Wand
C:\Users%USERNAME%\AppData\Roaming\Wand

[serene violet]

i just installed it a few days ago and haven't been able to access live tracking since install so thought it was bugged

[wraith zodiac]

Once you have updated your app please try again.

[serene violet]

still having same problem

[wraith zodiac]

I see there was a recent game update, so I’ll double check on our end to confirm whether the live location feature is still working correctly. Sorry for the inconvenience!