Help signing in | Wand (WeMod) | Page 1

sleek gull Dec 11, 2025, 3:53 AM

#

I got signed out Monday night after reinstalling on Sunday and using it on my pc. I tried to sign in only to have it say all my credentials are wrong. Even if I did input the correct password. I reset my pc, uninstalled and redownloaded the application, and then reached out to the email support. The first time I did talk to someone from the support team (I believe Erwin?) and I did everything asked of me, to which lead to nothing. I reached out today and was met with the same automated response with no help. This issue has been going on for the last 2 days. I would like any sort of help on this issue. Thank you in advanced.

tawdry anvil Dec 11, 2025, 6:26 AM

#

Hi! Thanks for the report.

Can you try this workaround?

Go ahead and reinstall Wand (by following the instructions below) then open it again.

copper helmBOT Dec 11, 2025, 6:26 AM

#

Reinstall

Use Add or Remove Programs or Control Panel to uninstall Wand.
Find and delete these folders:
-C:\Users\Your_Name\AppData\Local\Wand
-C:\Users\Your_Name\AppData\Roaming\Wand
Restart your PC.
Reinstall Wand by downloading from: https://wand.com/download

#Help signing in