#downloaded wand installer but it won't run
1 messages · Page 1 of 1 (latest)
i have the same issue
I don't know how to fix it.
Reinstall
- Use Add or Remove Programs or Control Panel to uninstall Wand.
- Find and delete these folders:
-C:\Users\Your_Name\AppData\Local\Wand
-C:\Users\Your_Name\AppData\Roaming\Wand - Restart your PC.
- Reinstall Wand by downloading from: https://wand.com/download
AV Exception
It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:
C:\Users%USERNAME%\AppData\Local\Wand
C:\Users%USERNAME%\AppData\Roaming\Wand
it is fixed