#Cant login, says no account tied to my email but I can clearly see im getting emails

1 messages · Page 1 of 1 (latest)

glass sparrow
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Ive even gotten an email yesterday about the name switch to wand but am unable to forget password

I paid for a life time subscription years ago and really just want access to my account again

void basinBOT
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Trouble Logging In

Having trouble logging in? Try these steps:

Quick fixes:

Still not working? Do a clean reinstall:

  1. Uninstall Wand
  2. Delete these folders:
  • C:\Users\Your_Name\AppData\Local\Wand
  • C:\Users\Your_Name\AppData\Roaming\Wand
  1. Restart your PC
  2. Download fresh from https://wand.com/download

For account-specific issues, email support@wand.com – we can't handle those through Discord for privacy reasons.

glass sparrow
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ive done all of these steps already

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it says there is no account tied to my email no matter what I do

twilit elk
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We’ve never offered lifetime Pro accounts. Users with lifetime Diamond were granted a few years of Pro access as a bonus, but that access expired several years ago.

glass sparrow
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ok that aside

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why can I not login or reset my password

twilit elk
glass sparrow
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thank you