like??? i dont get it? is this a bug?
#i had a pro account before the "update", the wand says i have to pay for pro again?
ocean siren
Hello @amber mica You likely are not signed into the correct account, What is your wand username i can check for any subscriptions on it. If you need further assistance you will need to email support@wand.com
amber mica
im signed to the correct one, i only had one to begin with and im already logged with it
i had it LONG before wand was wand to be precise, back when it was called wemod
ocean siren
What is your wand username
amber mica
the same name as here
ocean siren
BizarreMindPS2?
amber mica
yeah
ocean siren
That account has never had a pro subscription tied to it.
amber mica
?
ocean siren
Do you still have your receipt in your email? Could you send us an email to support@wand.com with that email as well.
amber mica
the accounts that were older were awarded pro for being there since the behinning, no?
ocean siren
the accounts that were older were awarded pro for being there since the behinnin...
For diamond?
amber mica
idk, it just said pro, and i could change the ui, save the cheats and all that, and now i just have a big screen that says "buy pro" wich is funny given the fact im using WM since 4 years or so
so idk why now i would have to pay for something i literally had a few days ago
ocean siren
idk, it just said pro, and i could change the ui, save the cheats and all that, ...
Unfortunately there wont be anything i can do from here on my end, You will need to email support@wand.com and provide any sort of documentation showing this, Sorry for the confusion and best of luck!