Wrong bill

[exotic rover]

Hey! So i tried to sign up for the wand pro trial plan, but it tried to charge me 300 usd. It's this normal? It even shows this.

[chilly pelican]

Hey I know I just told you to submit a ticket here, but since it's billing related you'll have to work with the support team over email. They can't discuss any billing info in Discord.

[slate forge]

Billing Support

We're unable to assist with account or billing-related issues directly on Discord. For further assistance, please contact us at [e-mail], and our support team will be happy to help you.

[visual hill]

@exotic rover It definitely shouldn’t be charging you $300. As Tekneek mentioned, please send us an email with a copy of your invoice or a screenshot of the $300 charge so we can look into this further. We'll be keeping an eye out for your message.

[exotic rover]

Hello! I will.