#Cant login

1 messages · Page 1 of 1 (latest)

hollow escarp
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Hey I cant login to the app if try it says wrong email or password, I even tried resetting it but it still didnt work
(I can login to the website but not the app)

tacit spindleBOT
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Reinstall
  1. Use Add or Remove Programs or Control Panel to uninstall Wand.
  2. Find and delete these folders:
    -C:\Users\Your_Name\AppData\Local\Wand
    -C:\Users\Your_Name\AppData\Roaming\Wand
  3. Restart your PC.
  4. Reinstall Wand by downloading from: https://wand.com/download
hollow escarp
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I tried that already multiple times

hollow escarp
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its still not working

light badge
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not working for me either and i've followed those instructions and reinstalled

hollow escarp
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I even tried making a new account and it still didnt work im clueless tbh

ashen cliff
keen current
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I'm having this issue as well. I've deleted and reinstalled the app as well as reset my password through that link. The app still gives the error of "Invalid email/username and password."

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I tried turning off my VPN and it worked but it shouldn't require someone to turn off something they use for securing their connection in order to login...