I have sent 8-10 times and checked junk mail and I don't receive a new mail with a link.

[fiery wyvern]

[tacit stone]

Hey @fiery wyvern are you trying to reset a password?

[fiery wyvern]

yes

[tacit stone]

Yeah we are aware of this issue, please send us an email to [e-mail]

Sorry for any inconvenience!

[fiery wyvern]

I already sent an email there, got help and he change my mail adress to a new on, and got a link to reset i tried to chane on the link that i got, successful change but still can't log inside, tried to send a new reset link but now i have the same problem again that i don't receive a new link to reset.

[tacit stone]

Please reply to the last email we had a discussion on with your issue and we will take another look from there.

[fiery wyvern]

Fre 2025-08-15 16:17 swedish time I send a new mail to the Erwin that helped me

or you want me to send a new mail to [e-mail]?

[tacit stone]

Just reply to the last conversation you had with erwin and mention its happening again.

[fiery wyvern]

It may take several hours before I get help/reply I really don't want to wait several hours for an answer. Have been doing this for several days now.

[tacit stone]

I’ll make sure someone responds to you in a reasonable time. Unfortunately, we’re unable to handle account information over Discord.

[fiery wyvern]

okey, i send a reply on the same email conversation i have with Erwin

[tacit stone]

Okay, I’ll have my team remember review it as soon as possible.