Live-A-Live random crashing during gameplay

[willow pivot]

Support request: game crash troubleshoot

• Reviewed game instructions: N/A

• Game crashes when: random

• Mods affected: Infinite Health, Infinite Charge, 100% Hit Chance, Set Player Damage Multiplier, Unlimited Items, Set Level, Set Physical Attack, Set Max Health, Set Physical Defense, Set Special Attack, Set Special Defense, Set Agility, Set Accuracy, Set Evasion, Set Experience, No Charge, 0% Hit Chance, Set Reduce Enemy Damage, Game Speed, No Clip

• Reviewed specific mod instructions: yes

• Completed basic troubleshooting: yes

• Completed advanced troubleshooting: yes

• Reviewed game platform notes: yes

• Title Name: LIVE A LIVE

• Game Platform: steam

• Correlation ID: steam:2014380

• Trainer ID: 37560

• Trainer awaiting update: false

• Trainer awaiting testing: false

• App version: 11.0.2

• Game version: 1678186713

• Game is installed: true

• Game version is supported: false

• OS version: 10.0.26100

• OS architecture: x64

• Locale: en-US

• Free memory: 1160912896

• Total memory: 7916032000

• Antivirus products: Norton Security Ultra, Windows Defender

[bold cloak]

Hi! Are you playing on Steam?

[willow pivot]

Yes

[willow pivot]

Yes I am playing on steam

[keen zealot]

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:
- C:\Users\%USERNAME%\AppData\Local\WeMod

• C:\Users\%USERNAME%\AppData\Roaming\WeMod

[idle eagle]

@willow pivot This will be submitted for review, thanks.

[willow pivot]

I thought that was the issue as well so I already did that to no avail

[bold cloak]

Hi! Our testers weren’t able to replicate the game crash on their end. Could you please share your save file with us, or let us know which chapter you are currently on in the game? Any additional information you can provide would be really helpful for us to reproduce the issue.

[willow pivot]

I would love to send the game file offer to you, how do I do it? And it’s the prehistory level

[bold cloak]

You can attach the save file here. If Discord does not allow you to upload a .sav file, please compress it into a ZIP folder before attaching.

[willow pivot]

Here's the .sav file

[bold cloak]

Thanks! I have forwarded this to the team.

[willow pivot]

Has there been any word from the team thus far?

[idle eagle]

Hey Jaxon, I found your ticket from when Jamie uploaded the save. It looks like it may have been overlooked, but I’ve pushed it to the top of the list for our testers. My apologies for the delay.

[willow pivot]

No worries! Thanks for giving it a look it means a lot to me!

[idle eagle]

Hey Jaxon, We tested it again with your game saves and have not been able to replicate the crashes. Are you using any third party mods with the game or notice any performance issues before the crash?

[willow pivot]

Nope no third party mods and no performance issues whatsoever