Elden Ring

[tropic adder]

Support request: overlay troubleshoot

Completed basic overlay troubleshooting: yes
Reviewed game platform notes: yes

Title Name: ELDEN RING
Game Platform: steam
Correlation ID: steam:1245620
Trainer ID: 42921
Trainer awaiting update: false
Trainer awaiting testing: false
App version: 11.0.2
Game version: 1728022578
Game is installed: true
Game version is supported: true
OS version: 10.0.26100
OS architecture: x64
Locale: en-US
Free memory: 16090324992
Total memory: 34290556928
Antivirus products: Error

Hello I was wondering if I can get some help with this issues. I've follow the "Setup Instructions" but I still cant seem to make the mod works. ( i dropped some Screen Shot)

Thank you!

[swift wing]

Hi! What happens when you click Play? Is there any error message or does the game crash?

[tropic adder]

Hello!

Thanks for the reply the message error say " We're having trouble loading the mods into the games. Try restarting the games" ( I did a couple times and it still hasnt work ) "or pressing HELP for more info.*

[sharp gust]

1.Use Add or Remove Programs or Control Panel to uninstall WeMod.
2.Find and delete these folders:
-C:\Users\Your_Name\AppData\Local\WeMod
-C:\Users\Your_Name\AppData\Roaming\WeMod
3.Restart your PC.
4.Reinstall WeMod by downloading from: https://api.wemod.com/client/download

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:
- C:\Users\%USERNAME%\AppData\Local\WeMod

• C:\Users\%USERNAME%\AppData\Roaming\WeMod

[tropic adder]

I tried the first thing you suggested and it didnt work. Im not sure how to whitelist or add exceptions. Is there anyway you can guild me?

[open elm]

Can you show us what you put into the text document, Also do you have any third party mods installed on the game. Also are you running the game from the .exe inside the game folder.

[tropic adder]

I've put in the numbers and named the txt files as needed. I dont have any third party mods instilled for the games (the only other software I have is cheat engine) , and yes I am running the games from the .exe

[swift wing]

Hi! Please do not include the word “.txt” when saving the file. The file name should be steam_appid and the file extension .txt is added automatically when you save a text document. I saw in your screenshot that the saved file name is steam_appid.txt.txt.

[tropic adder]

IT WORKED!!!