crime scene cleaner crashes

[shadow canopy]

Support request: game crash troubleshoot
this is my first time doing a post so hopefully i did it right. there was no option for game crashing due to doing certain things in game. i would either use the sponge or mop and boom crashes. i did everything it said to fix and nothing. i am using the Xbox pc version.

• Reviewed game instructions: N/A

• Game crashes when: random

• Mods affected: Fast Cleaning Speed, Tools Always Clean, Easy Furniture Placement, Set UV Lamp Range Multiplier, Set Cleaning Area Multiplier, Max Movement Speed, Set Jump Height Multiplier, Instant Brute Force Hack, Infinite Power Washer Effectiveness, Infinite Power Washer Leash Range, Infinite Power Washer Water, Infinite Garbage Capacity, Set Money Multiplier, Set Perk Points

• Reviewed specific mod instructions: yes

• Completed basic troubleshooting: yes

• Completed advanced troubleshooting: yes

• Reviewed game platform notes: yes

• Title Name: Crime Scene Cleaner

• Game Platform: uwp

• Correlation ID: uwp:5901F20F.CrimeSceneCleaner_t06nbjdc8fw86

• Trainer ID: 43572

• Trainer awaiting update: false

• Trainer awaiting testing: false

• App version: 11.0.0

• Game version: 1753844830

• Game is installed: true

• Game version is supported: false

• OS version: 10.0.26100

• OS architecture: x64

• Locale: en-US

• Free memory: 2767253504

• Total memory: 8412778496

• Antivirus products: Windows Defender, Norton Security Ultra

[hidden ocean]

Hi! Try launching the game from Xbox first. Wait until you can move your character in the game before clicking Play on WeMod, then try the mods again and see it it makes any difference.

[shadow canopy]

okie dokie thank u

just tried and crashed

[lethal herald]

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:
- C:\Users\%USERNAME%\AppData\Local\WeMod

• C:\Users\%USERNAME%\AppData\Roaming\WeMod