#crime scene cleaner crashing

1 messages · Page 1 of 1 (latest)

lofty pecan
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Support request: game crash troubleshoot
this is my first time doing a post so hopefully i did it right. there was no option for game crashing due to doing certain things in game. i would either use the sponge or mop and boom crashes. i did verything it said to fix and nothing. i am using the xbox pc version.

  • Reviewed game instructions: N/A
  • Game crashes when: game launch with wemod
  • Completed basic troubleshooting: yes
  • Completed advanced troubleshooting: yes
  • Reviewed game platform notes: yes
  • Title Name: Crime Scene Cleaner
  • Game Platform: uwp
  • Correlation ID: uwp:5901F20F.CrimeSceneCleaner_t06nbjdc8fw86
  • Trainer ID: 43572
  • Trainer awaiting update: false
  • Trainer awaiting testing: false
  • App version: 10.24.1
  • Game version: 1753904253
  • Game is installed: true
  • Game version is supported: false
  • OS version: 10.0.26100
  • OS architecture: x64
  • Locale: en-US
  • Free memory: 22911918080
  • Total memory: 34049417216
  • Antivirus products: Windows Defender
spring orioleBOT
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It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:
- C:\Users\%USERNAME%\AppData\Local\WeMod

  • C:\Users\%USERNAME%\AppData\Roaming\WeMod
tender quiver
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Just to make sure as well, can you confirm if you purchased your game from xbox?

raven bronze
fleet forge
#

Hey @lofty pecan We have reported the issue to the team, and they’ll have someone test it. We’ll get back to you as soon as we get updates.

lofty pecan
tender quiver
lofty pecan