I can't pay when buying PRO via G PAY

[primal ledge]

I want to pay PRO but the website says unable to pay please help me

[nova marten]

Hey @primal ledge I am really sorry to hear you are having this kind of experience, Have you verified all your details are entered correctly and you have funds in your account?

If you are still unable to process your payment please send an email to [e-mail] and we can help you from there!

[primal ledge]

I have money in my account and all the information I entered is correct

[nova marten]

Let's look into this further. Please send us an email at [e-mail], and we'll take it from there.

[primal ledge]

Do I need to include illustrations?