DA: Inquisition locking keyboard when WeMod is turned on.

[wheat finch]

I can play the game just fine without WeMod, but as soon as I turn it on my keyboard stops working in the game. I've tried uninstalling WeMod, restarting my computer, repairing the game and unplugging my keyboard and plugging it back in. Nothing seems to work.

[wheat finch]

Support request: game crash troubleshoot

• Reviewed game instructions: N/A

• Game crashes when: game launch with wemod

• Completed basic troubleshooting: yes

• Completed advanced troubleshooting: yes

• Title Name: Dragon Age Inquisition

• Game Platform: origin

• Correlation ID: standalone:2

• Trainer ID: 27127

• App version: 10.21.0

• OS version: 10.0.19045

• OS architecture: x64

• Locale: sv-SE

• Free memory: 558428160

• Total memory: 8534708224

• Antivirus products: Windows Defender

[long ingot]

Hi there, can you check which game source is selected by default on your Wemod app?

[wheat finch]

I did that, it says Origins but it's the EA app

[glass gazelle]

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:
- C:\Users\%USERNAME%\AppData\Local\WeMod

• C:\Users\%USERNAME%\AppData\Roaming\WeMod

[wheat finch]

I'll try it!

[light quiver]

Take your time!

[wheat finch]

Sorry that it's taking a while, I'm really bad with tech and am taking it slow as to try to not break anything ;-;

[light quiver]

No worries at all! We're here to help you through it!

[wheat finch]

I tried whitelisting WeMod, but it didn't seem to work T-T

I pressed alt+f4 and plugged in my xbox controller instead and changed the game's settings to gamepad and now I can play, not sure why it still locks my keyboard in keyboard+mouse mode though?

( @light quiver if that helps you see the message)

[light quiver]

This is noted. Have you restarted your PC?

[wheat finch]

Yup, I've also let it rest for a good 24 hours in case it was overheating

[light quiver]

Thanks for letting me know. Can you check if there is an option in the game settings if the keyboard and mouse is selected?

[wheat finch]

Which option? The game locks the keyboard when using WeMod with keyboard and mouse, but it doesn't lock my controller when I switch the settings to gamepad

[light quiver]

What I meant was — could you please check the in-game settings to see if there’s an option to choose between mouse & keyboard or controller input?

[wheat finch]

Ah, I did that and when on keyboard+mouse input it locks the keyboard and mouse when I turn on WeMod

[light quiver]

Apologies for the hassle. Please try to find and remove any WeMod-related files from your PC. Also, delete WeMod from the AppData directory and Squirrel from the temp folder. Then, restart your computer and attempt to reinstall.

Download and install the WeMod offline installer: https://api.wemod.com/client/download

Then try running the installer as an administrator to give it the necessary permissions. See if it helps.

[wheat finch]

No worries, it's nobody's fault! I'll try it, thank you for all your help so far