LUMA ISLAND Game Perception Problem

[tawdry crag]

Support request: overlay troubleshoot

• Completed basic overlay troubleshooting: yes

• Reviewed game platform notes: yes

• Title Name: Luma Island

• Game Platform: steam

• Correlation ID: steam:2408820

• Trainer ID: 44150

• App version: 10.21.0

• OS version: 10.0.26100

• OS architecture: x64

• Locale: tr-TR

• Free memory: 20684013568

• Total memory: 33463078912

• Antivirus products: Windows Defender

Hello, I'm playing the game after purchasing it from Steam, but Wemod doesn't see the game. I haven't been able to solve anything I've done since last night. I'm manually introducing the game, but this time it doesn't run the mods. Wemod gives an error.

[lament raptor]

We totally understand your concern. Can you manually add it by following these instructions:

Click Add game.
Click Add game manually.
Select the correct platform where you purchased your game, then drag and drop the game’s executable (exe) onto the given location or click Add game exe and select it from the finder window.
For example:
C:\Program Files\Epic Games\[Game Name]

[tawdry crag]

When I make a joint manually, it does not work. It gives an error.

[lament raptor]

May I know what error message you're getting?

[tawdry crag]

Of course I'm taking a photo, just a second.

[tawdry crag]

This is what happens when I add it manually and run it

I tried running the program as an administrator and also deleted and installed the program from scratch, but the same problem persists.

[lament raptor]

Thanks for sending us a screenshot!Have you tried launching the game initially and waiting until you can freely navigate within the game world before opening the mods by clicking PLAY on the WeMod app? If that doesn’t work, try launching the game first, and once you are on the main menu, open the mods by clicking PLAY again.

[tawdry crag]

I tried these and I am at an advanced level in the game. I also passed the beginning sections. But this problem persists. I also tried older versions of the mods and they give the same errors. I am not new to the program, I have been using it in many active games for a long time.

[lament raptor]

We totally get your point. What I can think of right now is try to find and remove any WeMod-related files from your PC. Also, delete WeMod from the AppData directory and Squirrel from the temp folder. Then, restart your computer and attempt to reinstall.

Download and install the WeMod offline installer: https://api.wemod.com/client/download

Then try running the installer as an administrator to give it the necessary permissions. See if it helps.

[tawdry crag]

I understand you, but as I said, I already tried what you gave me and unfortunately it doesn't work. I don't understand what the problem is either.

[lament raptor]

Apologies for the hassle! We're just working through some troubleshooting steps to identify the root of the issue. Just to confirm — the main problem you're experiencing is that the trainer is not detecting the game, correct?

[tawdry crag]

Yes, when I press the Play button, I get the error in the photo I gave you. In addition, although I purchased the game originally from Steam, the game was not automatically detected in my Wemod library. I detected it manually, but I still get the error in the photo I gave you.

[lament raptor]

I see. How about excluding specific wemod files to your AV? If you haven't already, please try adding exclusions for these two folders in your antivirus:
C:\Users\%USERNAME%\AppData\Local\WeMod and C:\Users\%USERNAME%\AppData\Roaming\WeMod

[tawdry crag]

If you have time, could you please explain it to me with pictures?

I found it and made the additions. But it still gives the same error. @lament raptor Unfortunately, there's no solution. It seems like there's a bug either with the app or with the game's mods. But this problem seems to be app-related, and the reason is that Steam isn't detecting the original game, which is a major bug.

[lament raptor]

We have reported the issue to the team, and they’ll have someone test it. We’ll get back to you as soon as we get updates.

[tawdry crag]

Thank you very much for your interest.

[tawdry crag]

@lament raptor I wonder if there has been any feedback regarding this matter?

[grizzled nacelle]

Hey @tawdry crag could you let us know what game version you’re using? Just want to make sure everything lines up on our end.

[tawdry crag]

V1.1.1.24726