#Pro Not Activating

1 messages · Page 1 of 1 (latest)

grand glen
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I paid £45.99 on 13/05/2025 but do not have pro access when I log into the app.

candid finch
grand glen
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I've tried both ways and thought maybe I used my other email, so I tried that log in also

candid finch
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Double check that you are signing into the email thats received the receipt for purchasing pro. Confirm its the yearly and not monthly option that you paid for.

grand glen
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I checked my paypal, there is a charge on May 13th this year for £45.99

candid finch
grand glen
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Ok, thank you