Chrono Trigger

[livid sigil]

Support request: game crash troubleshoot

• Reviewed game instructions: N/A

• Game crashes when: game launch with wemod

• Completed basic troubleshooting: yes

• Completed advanced troubleshooting: yes

• Reviewed game platform notes: yes

• Title Name: CHRONO TRIGGER

• Game Platform: steam

• Correlation ID: steam:613830

• Trainer ID: 41189

• App version: 10.20.1

• OS version: 10.0.26100

• OS architecture: x64

• Locale: en-US

• Free memory: 42033258496

• Total memory: 68463599616

• Antivirus products: Windows Defender

[coral marsh]

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:
- C:\Users\%USERNAME%\AppData\Local\WeMod

• C:\Users\%USERNAME%\AppData\Roaming\WeMod

[livid sigil]

where do i find those at

[neon cape]

You can search it via file explorer and exclude the files to your antivirus software

[livid sigil]

nothing is wrong with those files that i can see

i dont know how to whitelist or add exceptions on those

[neon cape]

May I know what AV software you're currently using?

[livid sigil]

which ever my pc cam with when i built it i never added any outside av software

[neon cape]

It seems you are using the windows defender. To exclude files or folders from Windows Defender scans on Windows, navigate to Windows Security, then Virus & Threat Protection, and manage settings to add exclusions. You can choose to exclude specific files, folders, file types, or processes.

[livid sigil]

i think i got it now and its the Wemod.exe file correct

i cant find the one for roaming tho

[neon cape]

Just to confirm — do you have Show hidden files enabled in your File Explorer settings?

[livid sigil]

no not that ik of