So the first issue I'm having is that when I try to send an email about the second issue, nothing happens. I click the button, but it does nothing. That's not great, since my second issue is a billing issue.
#Two issues
fiery crater
stray sluice
So the first issue I'm having is that when I try to send an email about the seco...
Hey @fiery crater When did you send your last email.
fiery crater
I wasn't able to send an email at all
stray sluice
are you entering support@wemod.com
fiery crater
yes
stray sluice
do you receive any sort of error message or a failed to send notice?
fiery crater
nope. it just doesn't do anything when i click the 'send an email' button
stray sluice
nope. it just doesn't do anything when i click the 'send an email' button
Are you using a third party app for your mail? Have you tried through a browser or a phone?
fiery crater
tried through the WeMod app, on my phone, and through my browser.
discord link worked just fine, but the email button did nothing at all
stray sluice
discord link worked just fine, but the email button did nothing at all
Have you tried restarting your PC?
If you use outlook it should look like that.
fiery crater
i use gmail, but i just turned on my PC to try to figure out my billing issue.
stray sluice
@fiery crater What is your username for the account you want to email about.
fiery crater
xDreamspawNx
stray sluice
@fiery crater You will receive an email shortly from us, let me know if you get it.
fiery crater
will do. thank you
stray sluice
will do. thank you
I've confirmed on our end the email is sent, have you received it?
fiery crater
just got it