I got charged but the subscription isn't active | Wand (WeMod) | Page 1

upper pilot Jun 11, 2025, 2:38 AM

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I got charged 6,99 but the subscription isn't active

dark roost Jun 11, 2025, 2:39 AM

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Hi ordinary, did you use PayPal?

upper pilot Jun 11, 2025, 2:39 AM

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I used iDeal

dark roost Jun 11, 2025, 2:39 AM

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Is it in a hold or pending status?

upper pilot Jun 11, 2025, 2:41 AM

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I subscribed like a week or two ago and went on a holiday. I got charged the 6,99 on 4 June. I don't know where to check if it is on hold or pending

dark roost Jun 11, 2025, 2:41 AM

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Okay in that case can you please send us an email to support@wemod.com so we can look into it further, thanks.

upper pilot Jun 11, 2025, 2:42 AM

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I replied to a mail from the support that was sent to me 12 days ago is it still active or do i need to write a new mail?

dark roost Jun 11, 2025, 2:43 AM

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It’s up to you! We will there for both!

#I got charged but the subscription isn't active