When I try to buy Pro the payment refuses to go through despite using Paypal.. I'm a little new to this so I'm confused on why it's not working! Any help is appreciated!
#Trouble with getting WeMod Pro!
nocturne iron
boreal plover
When I try to buy Pro the payment refuses to go through despite using Paypal.. I...
Hey Zoey, Have you been able to try any other payment methods?
nocturne iron
Sadly not! Paypal is my only payment method that I have access to at the moment!
boreal plover
Sadly not! Paypal is my only payment method that I have access to at the moment!
Are you currently trying to use the three day trial?
nocturne iron
Nope! I'd like to immediately get the monthly sub!
boreal plover
Are you receiving any specific errors from paypal?
nocturne iron
Not from Paypal no! WeMod itself is currently saying that there's a problem with the payment
boreal plover
Oh no! I'm sorry to hear that! Is there sufficient funds in your account? If so please send us an email to support@wemod.com so we can look into this further.
Can you also try paying through your mobile browser if you have it?
nocturne iron
There should be sufficient funds yes! I tried adding money on my steam account and that worked like a charm, otherwise I'll send an E-Mail
Oh! I can try that sure!
boreal plover
Just make sure you are signed into the correct account before purchasing pro 🙂
boreal plover
Ah heck, it still doesn't work!
That's not what we like to see! I'm really sorry about this experience, Please send us an email to support@wemod.com so we can figure out what's stopping your payment from processing.
nocturne iron
Will do! thank you very much for the help so far though!