subscription

[limber cloud]

I can't pay for a pro subscription.

[noble tinsel]

Are you trying to pay with a prepaid gift card by chance?

[limber cloud]

no

[noble tinsel]

If you are unable to resolve this issue yourself by changing payment methods you will need to email [e-mail] so we can look into this further with you.

[limber cloud]

how long before they respond?

[noble tinsel]

Depends on the volume of emails. They are pretty quick during the week, You should receive an email explaining it.