Hi. I can't open, uninstall or reinstall the app.
Setup log is included
#WeMod app won't start/ An error occured while loading WeMod/ You may need to reinstall the app
bleak estuary
desert hearth
Hi. I can't open, uninstall or reinstall the app.
Setup log is included
Hey @bleak estuary Please follow these steps:
Uninstall WeMod via the Add Or Remove Programs feature found in settings/control panel.
Navigate to these three places and, if these folders still exist on your PC, delete them:
C:\Users\Your_Name\AppData\Local\WeMod
C:\Users\Your_Name\AppData\Local\SquirrelTemp
C:\Users\Your_Name\AppData\Roaming\WeMod
Restart your PC
Download WeMod’s offline installer from this direct link: https://api.wemod.com/client/download Install the software.
Before you launch WeMod, Add the following WeMod folders as exceptions to your antivirus software:
C:\Users\%username%\AppData\Local\WeModC:\Users\%username%\AppData\Roaming\WeMod
If you are unable to whitelist the entire folders, you may need to whitelist the specific files mentioned below:
- Update.exe, located in
C:\Users\YOUR_NAME\AppData\Local\WeMod - WeMod.exe, located in
C:\Users\YOUR_NAME\AppData\Local\WeMod - WeModAuxiliaryService.exe, located in
C:\Users\YOUR_NAME\AppData\Local\WeMod\app-VERSION_NUMBER\resources\app.asar.unpacked\static\unpacked\auxiliary
bleak estuary
it doesn't do anything if I click on remove on the control panel
also the file to reinstall WeMod doesn't do anything
desert hearth
Which Antivirus do you use?
desert hearth
We are aware that certain antiviruses have been causing problems. You will need to either add the exclusions, disable your av or uninstall it.
bleak estuary
will there be a solution for when I use an av?
desert hearth
The team has done there part but its all on the av companies now.
bleak estuary
I hope so...
desert hearth
Have you tried adding the exclusions?
bleak estuary
i think so. i'm not realy sure