#Bug Report - Payment Error Message Misleading for Invalid ZIP/Post Code

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strong hinge
#

While testing the credit card payment process, I encountered an issue related to error messaging.

Here’s what happened:

Steps to Reproduce:

  1. Entered an invalid ZIP/Postal Code during checkout.
  2. Received a generic error: "Card error, please check your card details."

Investigation:

  1. Opened the browser’s Network tab (F12) and observed a clear API error: "Invalid Zip/Post Code."
  2. Corrected the ZIP code, and the payment succeeded.

Conclusion:

  • The system correctly validates the ZIP code but displays a misleading error message to the user. This could confuse customers, leading them to abandon transactions unnecessarily.

Recommendation:

  • Please update the frontend error handling to reflect the actual validation issue (e.g., "Invalid ZIP/Post Code. Please check your billing address."). This will improve user experience and reduce checkout friction.