I had joined this discord before I got the Pro version, I now pay for pro, and none of the provided links update me to the pro role in this discord server. Any help? Not urgent, just like to see my name in the pro users etc. I dont know if theres any benefits within the server itself. No rush, just wanted to point out that if it was supposed to do the pro role it hasnt for me at all.
#WeMod Pro User Discord Role
cyan raven
ionic nimbus
I had joined this discord before I got the Pro version, I now pay for pro, and n...
what is your pro username?
Make sure your pro username is matching the name in this discord, You can double check by viewing the connections tab and making sure the username on that page matches your pro account
dense oracleBOT
To receive your Pro role, link your Discord account to WeMod on the Connections Page.
cyan raven
Yea none of that worked, im just gonna leave the server and come back in since its that complicated i guess. Thanks though, will let you know if it works.
Yea still nada. I can dm you all the verifications. I just dont see why its not giving me the role. I have connected via Discord and all that
ionic nimbus
That's not the same account paired to your discord.
Go to the connections age, Disconnect your current account and then sign into your pro account then reconnect it.
cyan raven
I have went through the app, the connections page on the site. I have left this server and joined through the app, I have also left this server and joined through the website connected to my account. This account I am talking to you from is the only Discord account I have, and the account I have WeMod pro through is the only WeMod account I have. Theres something wrong backend that I can't see. I can share my screen with you if you would like and you can follow me through the same processes I have been doing just tonight, so you can see that it connects me, just doesnt give me the role for some reason. I am also assuming that since I am now getting an error via the website that I have probably already sent to many requests and have flagged my account or IP.
ionic nimbus
I have went through the app, the connections page on the site. I have left this ...
Can you disconnect your role so i can see the member tag be removed
click that disconnect button
cyan raven
ionic nimbus
Does the Profile username on there match your pro username
ionic nimbus
No one is implying that, Try to connect it again.
When did you purchase your pro membership
ionic nimbus
It's strange i did not see your role get removed when you disconnected it.
If you have over my profile just watch and i'll show you what i mean. Let me know when you're watching.
cyan raven
ok i am looking
cyan raven
i seen all that here one sec
ionic nimbus
Can you sign into discord through your browser and make sure its the same acocunt.
ionic nimbus
https://discord.com/channels/@me put that in your browser and make sure its the same account, If it is please email support@wemod.com and have them force remove the current paired account.
ionic nimbus
Yeah, You can also attach the link of this conversation and just mention the bot wont unpair your account.
cyan raven
Done