When I logged into my account today, 1/18/25, I noticed that it was asking me to pay for pro again. I double checked in my bank app but I already paid on the 15th.
#Did Pro Change?
marble fog
sand crane
When I logged into my account today, 1/18/25, I noticed that it was asking me to...
Did you pay for monthly or yearly? Also make sure you are signed into the correct account.
If you are unable to recover your pro account yourself you will need to email support@wemod.com
marble fog
I only have the one account, paying monthly. I just want to understand what happened here.
sand crane
I only have the one account, paying monthly. I just want to understand what happ...
Not entirely sure the only thing i can think of is that you are not signed into the correct account, It's best to email support@wemod.com.
I'll be locking this support ticket as there's nothing further we can assist with here. Apologies for any inconvenience caused! The email support team should be able to help you.
gritty igloo
I only have the one account, paying monthly. I just want to understand what happ...
Your account AsheV363, is not Pro nor has it ever gone through checkout. You likely have multiple accounts without realizing it.
marble fog
The app didn't ask me to sign in again before the 15th or after. If I give my email addresses could you check if any of them have an account?